Assignment : Industry
Type of industry_Travel Agencies
Company : X sdn. bhd
Company : X sdn. bhd
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Assalamualaikum
and hello guys!
We are from
group 16 will present about the problem of travel agencies. Nowadays,there are
many travel agencies in Malaysia according to the increasing of travelers n
tourists from day to day.
The problems are:
1)Funding
It is a big
investment to start a travel agencies because its involved many procedure to
make sure there is no problem among 2 or more side.we need to have strong
linkage between countries and other agencies,we need to have almost perfect
requirement and etc.
2)security
-lack of
security-
Expose to
loss/exchange bags and stuffs.
3)Expertise
-skill to
speak more than 2 languages(bm n bi)-
More
translator in different languages that can they provide,more countries can
they explore.If not,the countries are limited and this is a big problem for the
agency to maintain their brand.
4)Muslim
traveler
-halal food-
Its really
hard to find halal food especially at the countries with minority Muslim.
so,for thus agency that can find some place to eat halal food,it is advantage.
5) Agency halal , agency haram
travel agency 'halal' have to compete with the travel agencies 'illegal'. There are times when those who are illegally operating take a profit that far many times from a licensed travel agency. Finally licensed travel agency had to dumpfounded and biting finger when they see their should profits was flow to others pockets.
Whose problem is it?
Target customers : citizens
Why is the problem there?
The problem still there when the support of industry players (pengusaha industri sokongan pelancongan) such as hotels, resorts, corporations, transportation and so on do not want to cooperate with travel agen .
The problem still there when the support of industry players (pengusaha industri sokongan pelancongan) such as hotels, resorts, corporations, transportation and so on do not want to cooperate with travel agen .
When did it occur?
The problem occur when:
1)they can't identify what is lacking about them to society.
2)complaints that are made are not taken care
3)companies are more concerned with profit than comfort.
The problem occur when:
1)they can't identify what is lacking about them to society.
2)complaints that are made are not taken care
3)companies are more concerned with profit than comfort.
reference:
http://www.utusan.com.my/utusan/info.asp?y=1998&dt=0301&pub=Utusan_Malaysia&sec=Rencana&pg=ot_01.htm
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